I just discovered that a website error has been preventing messages sent through the ironether.com website's contact form from actually being emailed to me. Messages sent from April 28 to now were logged, but I wasn't able to see them until just now. Messages from a few weeks before that may not have gone through at all.
The website is fixed now, and I'm working my way through the backlog to reply to you, but if you emailed me recently and never heard back, please resend. Very sorry about that! I'm not ignoring you and I do care very much about offering great support.